Privacy Policy

NDGMS Softwares

Privacy Policy for NDGMS Softwares

Effective Date: 01 Jan, 2023

1. Introduction NDGMS Softwares (“NDGMS,” “we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use NDGMS Gym Management Software (“Software”). By accessing or using our Software, you acknowledge and agree to the terms outlined in this policy.

2. Information We Collect We collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, and other relevant details required for account registration and service access.
  • Payment Information: Transaction details related to subscription purchases, which are processed through secure third-party payment gateways such as Razorpay, PayPal, Wise, Google Pay For Business and PhonePe.
  • Device & Usage Data: IP address, device specifications, software usage patterns, and log data to enhance user experience and security.
  • Firebase Data Collection: We utilize Firebase for authentication, notifications, and real-time database services, which may collect relevant user data to ensure seamless functionality.

3. How We Use Your Information Your information is used for the following purposes:

  • To provide and manage user accounts and software functionality.
  • To process transactions securely and prevent fraudulent activities.
  • To improve, personalize, and enhance user experience.
  • To communicate important updates, security alerts, and changes to our policies.
  • To ensure compliance with applicable laws and regulations.

4. Data Security & Protection NDGMS employs industry-standard encryption and security measures to protect user data. We:

  • Store sensitive information securely and restrict access to authorized personnel only.
  • Do not sell or share personal information with third parties for commercial purposes.
  • Continuously monitor and update security measures to mitigate risks.

5. Payment Processing & Third-Party Services

  • All transactions are processed through secure payment gateways, including Razorpay, PayPal, Wise, and PhonePe.
  • NDGMS is not responsible for payment disputes arising from third-party providers.
  • Users must comply with the terms and conditions of their chosen payment processor.

6. Compliance with Google Play Store & Apple App Store Policies

  • Our Software adheres to the data safety and privacy policies mandated by Google Play Store and Apple App Store.
  • Any necessary changes to ensure compliance with these platforms will be implemented as required.

7. Subscription Plans & Pricing Policy

  • NDGMS Softwares offers multiple subscription plans, subject to modification at any time without prior notice for new customers.
  • Existing customers will continue with their current subscription plans, and any changes will be communicated in advance.
  • NDGMS reserves the right to update subscription plans, pricing structures, and benefits at its discretion.

8. No Refund & No Cancellation Policy

  • Once a subscription has been purchased, it is non-refundable and non-cancelable.
  • Users are encouraged to review their selected plans carefully before completing a purchase.

9. User Responsibilities & Account Security

  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Any unauthorized access or security breaches must be reported to NDGMS immediately.
  • Users cannot request custom modifications to the Software, as it is standardized for multiple entities.

10. Data Retention & Deletion

  • We retain user data only as long as necessary to fulfill service obligations and comply with legal requirements.
  • Users may request account deletion, though some data may be retained for compliance or security purposes.

11. Third-Party Links & External Services

  • The Software may contain links to external websites or third-party services.
  • NDGMS is not responsible for the privacy practices of external entities.

12. Updates to This Privacy Policy

  • NDGMS reserves the right to update this Privacy Policy at any time.
  • Continued use of the Software after policy updates constitutes acceptance of the revised terms.
  • Users are encouraged to review this policy periodically.

13. Termination of Services
NDGMS Softwares reserves the right to terminate or suspend access to the Software immediately, without prior notice, if a user is found to be engaging in activities that violate this Privacy Policy, are harmful to other users, disrupt the integrity of the Software, or pose a legal or security threat to NDGMS Softwares or third parties.

Furthermore, if a user is found to be distributing, reselling, or providing access to NDGMS Software to a competitor or any Third Party, or if a competitor is found using the Software directly or indirectly, the associated account(s) will be permanently suspended. No refunds, credits, or compensations will be granted under such circumstances. NDGMS Softwares retains full discretion in determining violations and enforcing necessary actions to protect its intellectual property and business interests.

14. Contact Information For inquiries regarding this Privacy Policy, please contact NDGMS Softwares at 
Mail ID: support@ndgms.in
Contact Number: +91 8871999699

By using NDGMS Software, you acknowledge that you have read, understood, and agree to this Privacy Policy.